Privacy Policy

KOSEI,K.K.(“YaBuyBuy” or “we”) deeply understands the importance of personal privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the YaBuyBuy website, app, mini-programs, and other related services (collectively “the Platform”).

By registering, logging in, or using YaBuyBuy, you are deemed to have fully read, understood, and accepted this Policy.

(1) How We Collect and Use Your Personal Information
We collect only the necessary personal information for the following purposes:

• Account Registration & Login: e.g., nickname, phone number, email, or third-party login info (WeChat/Apple ID/ANDROID ID/Google); for identity verification, name and passport/ID number may be required.
• Orders & Fulfillment: e.g., recipient name, address, contact, payment info, and order history. For international delivery (e.g., China), ID info is required for customs.
• Customer Service: e.g., order number, contact method, and communication records.
• Interactive Features: e.g., reviews, favorites, uploads, or feedback content.
• Security: e.g., device model, OS version, IP address, MAC, IMEI, IDFA/GAID, Android ID, OAID.
• Permissions: e.g., camera, album, microphone, location, or push notifications. These are only accessed with your authorization.
• Third-Party Sources: We access data via authorized services (e.g., WeChat login or payment gateways) with your explicit consent.
• Legal Exemptions: In cases involving national security, legal obligations, or major rights protection, we may process data without prior consent in accordance with the law.

(2) Cookies and Similar Technologies
We use cookies, local storage, pixel tags, and device fingerprinting to improve service:

• For login state, language settings, analytics, and fraud prevention;
• You may clear or reject cookies via your browser or app settings, but this may affect your experience.

(3) How We Share, Transfer, and Disclose Your Information
• Sharing: Only with third parties necessary for fulfillment or legal obligations, such as logistics, payment processors, tech providers, or affiliates.
• Transfer: We do not transfer your data unless you consent or as required by law or during company mergers/acquisitions.
• Disclosure: We disclose your personal data only with your explicit consent or where legally required.

(4) How We Store and Protect Your Data
• We use encryption, access control, and audit logs to protect data.
• Staff are trained and responsible for secure data handling.
• We retain data only as long as needed for services or legally required.
• In case of a data breach, we will notify you and the authorities as required by law.

(5) How You Can Manage Your Personal Data
• Log in to view or update information via “My Account.”
• Request account deletion, data access, correction, or restriction via contact methods below.
• We will respond within 7 business days.

(6) Protection of Minors
• Users under 18 should use the platform only under guardian supervision.
• We do not intentionally collect minor data; if discovered, we will delete it immediately.
• Guardians may contact us to delete unauthorized data.

(7) Scope and Updates of This Policy
• This policy applies to all YaBuyBuy websites, apps, and future services.
• We will notify users of updates via pop-ups, app notices, or official announcements.

(8) Account Deletion

You can go to 【My Account】 → 【System Settings】 → 【Delete Account】 to proceed. Please handle this operation with caution.
Unlike logging out, once your account is deleted, all transaction records will be permanently erased. Make sure that all transactions are completed and there are no unresolved issues.
After deletion, any rights related to returns, refunds, or account balances will be considered forfeited,
and your personal information, account data, YaBuyBuy Coins, membership level, and related records will be irretrievably erased.
Please ensure the following before proceeding:
a. The account is active and valid
b. There are no unconfirmed deliveries
c. There are no ongoing disputes

(9) Contact Us
If you have questions, suggestions, or complaints regarding this policy:
• Phone: +81 07-5055323600 (Japan HQ)
• Email:Service@yabuybuy.com

We will respond within 7 business days.

By using YaBuyBuy, you confirm that you have read and agreed to this Privacy Policy.